ChartRisk AI
Legal
Privacy Policy
This policy explains what data ChartRisk AI collects, why we process it, who we share it with, and the choices you have.
Last updated August 12, 2026
1. Data we collect
Account data: your email address, an authentication identifier, and — if you sign in with Google — the basic profile fields that provider returns.
Usage data: your plan, daily scan count and last scan date, used to enforce plan limits.
Content you submit: chart screenshots, asset and price context, follow-up chat messages, journal entries, trades, notes, balances and trading rules.
Technical data: standard server logs and error reports needed to keep the service secure and reliable.
2. How we use it
To authenticate you, generate chart analysis and coaching feedback, store and display your journal, enforce plan limits, process subscription payments, and investigate abuse or technical faults.
3. Processors we rely on
Authentication, database and storage are handled by our managed backend provider. Chart images and prompts are sent to our AI model provider to generate analysis. Subscription payments are processed by NOWPayments, which receives only the data needed to create and confirm an invoice. We do not sell your personal data or share it for advertising.
4. Payment data
We never see or store your wallet keys, seed phrases or card details. Crypto invoices are created and settled by NOWPayments; we retain only the invoice reference and resulting plan status.
5. Security
Data is transmitted over TLS and stored with row-level security so each account can only read and write its own rows. Administrative access is limited to what is required to operate the service. No system is perfectly secure, so please use a strong, unique password.
6. Retention
Account and journal data is kept while your account is active. Deleting a trade or journal entry removes it from your account. When you close your account we delete or anonymise your data, except records we must keep for legal or accounting purposes.
7. Your rights
Depending on where you live, you may request access, correction, export, restriction or deletion of your personal data, and may object to certain processing. Contact us through the support page and we will respond within the period required by applicable law.
8. Cookies and local storage
We use essential storage only: a session token to keep you signed in, plus local preferences such as language, saved trading pairs and trading rules. We do not run third-party advertising trackers.
9. Children
The service is not directed to anyone under 18 and we do not knowingly collect their data.
10. Changes and contact
We will post any update to this policy on this page with a new effective date. Privacy questions can be sent through the support page.
ChartRisk AI is an educational tool only. Nothing here is financial advice.